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General information about the crematorium

Last updated 20 December: All information below is up-to-date following the announcement of Tier Four restrictions.

Due to the COVID-19 pandemic the crematorium remains open for funeral services. The grounds and cemetery are open seven days a week, 9am to 4pm. There is a limit of 30 mourners to all funeral services to reduce the spread of the virus. We understand wholeheartedly how difficult this will be for many people, but we’ve had to take this step to ensure the further safety of our residents. Find out more about what happens when someone dies during the COVID-19 pandemic, including funeral service guidelines.

The crematorium opened in 1956. Since opening it's been run by the Eltham Crematorium Joint Committee, made up of Royal Borough of Greenwich, London Borough of Bexley and Dartford Borough Council.

Floral tributes

In Eltham Crematorium the Garden of Remembrance, Plaque Courts, Memorial Niches will be open every day, from 9am to 4pm.

The Chapel of Remembrance (Book Chapel) and the Flower Pavilion will remain closed until further notice as social distancing cannot be maintained inside these buildings.

Due to the large number of floral tributes normally placed in the Flower Pavilion, we have created an additional space where flowers can be left. This is located in the Garden of Remembrance against the rear wall of the North Cloisters by the large Oak tree, located on the right as you enter the grounds.

From 4 December: The Eltham Cemetery and Crematorium is currently undergoing improvement works to its buildings, gates and perimeter fences.

The majority of this work needs to be carried out at weekends to prevent any disturbance to the funerals during the week.

We have agreed with our contractors that deliveries take place outside of our opening hours, however at times we may need to close the entry and exit roads to vehicles at the weekends for short period of time to allow specific works to take place.

The pedestrian gates in Riefield Road and Rochester Way will remain open during these times.

We apologise for any inconvenience this may cause and thank you in advance for your understanding and cooperation.

Accessing our services

Our chapels, waiting rooms and toilets can be accessed without the need to use steps.

The majority of the grounds can be accessed by wheelchair, although in some areas assistance may be required.

We can provide wheelchairs for use in both chapels.

There is an accessible toilet inside the office building available during office hours alternatively visitors with a RADAR key may use the accessible toilet located behind the office building.

Both chapels have induction loop systems and the office has a portable induction loop system.

Read the accessibility guide on AccessAble

Parking

The car park is located in the grounds and has 80 spaces, plus two spaces for people with disabled parking permits.

Garden of Remembrance

Garden of Remembrance

Tours of the crematorium

We occasionally hold group tours of the facilities at the crematorium.

If you would like to view the crematory please visit us during working hours, when the staff will be happy to answer any questions and give a guided tour.

If you wish to see both chapels before you book a funeral service, please contact us and we'll arrange an appointment for you.

The Pavilion Flower Shop

You may purchase and order flowers and light refreshments from The Pavilion Flower Shop based in the grounds of the crematorium.

Find out more on The Pavilion website

Carol and remembrance services

Sadly this year’s Christmas Carol Service planned for June has been cancelled, in accordance with Government guidelines.

Find out more about the remembrance service.

Find out more about the carol service in December.