General information about the crematorium

November 18 Update: Eltham Crematorium is currently having a new Gas Main installed and unfortunately these works will affect weekend access and specific areas within our beautiful surroundings for a while.

To allow the works to progress, the in road will be closed at certain times during the weekends and additional traffic management systems will be in operation.

Please can we ask all visitors not to park in the residential streets adjacent to the Crematorium and consider alternative forms of transport during the weekends.

Eltham Crematorium and Cemetery are open:

  • 1 October to 31 March – 9am to 4pm
  • 1 April to 30 September – 9am to 7pm
  • All Bank Holidays – 9am to 4pm

Book of Remembrance Chapel and The Flower Pavilion are open daily, and will close 15 minutes before the cemetery & crematorium grounds:

  • 1 October to 31 March – 9am to 3.45pm
  • 1 April to 30 September – 9am to 6.45pm
  • All Bank Holidays – 9am to 3.45pm

Please be aware the automatic doors to the Flower Pavilion are currently being repaired and may be inoperable when you visit.

If you need any assistance with access, please ask one of the team on site or those working in the main office opposite the West Chapel for help.

We would like to apologise for any inconvenience caused whilst these essential improvement works take place.

There are two non-denominational chapels located at Eltham Crematorium:

  • West Chapel, with seating for 72
  • North Chapel, with seating for 100 

Both chapels have designated seating areas for vulnerable or high-risk mourners. Please, notify your funeral director any attendees at your service require this area.

Standing is allowed, however, we will continue to monitor this to ensure overcrowding does not take place. Excess mourners are requested to remain outside the chapel entrance and all attendees are asked to scan the QR code adjacent to the chapel entrance.

We reccommend that visitors should wear face coverings when in the chapels and adjacent buildings.

Those who are experiencing coronavirus symptoms must not attend.

Find out more about what happens when someone dies during the coronavirus pandemic, including funeral service guidelines.

The crematorium opened in 1956. Since opening it's been run by the Eltham Crematorium Joint Committee, made up of Royal Borough of Greenwich, London Borough of Bexley and Dartford Borough Council.

Floral tributes

In Eltham Crematorium the Garden of Remembrance, Plaque Courts, Memorial Niches will be open as per the opening hours above.

The Garden of Remembrance is cleared of all floral tributes every Thursday morning, before the grounds are open to the public. There are four exceptions where floral tributes are not picked up - in the week before and week of Christmas, Mother’s Day, Father’s Day and Remembrance Sunday. The last day to view any tributes left is Wednesday, however, tributes left in the Flower Pavilion will be disposed of once they have wilted.

Accessing our services

Our chapels, waiting rooms and toilets can be accessed without the need to use steps.

The majority of the grounds can be accessed by wheelchair, although in some areas assistance may be required.

We can provide wheelchairs for use in both chapels.

Visitors with a RADAR key may use the accessible toilet located behind the office building, if you do not have a RADAR key, please contact the office for assistance.

Both chapels have induction loop systems and the office has a portable induction loop system.

Read the accessibility guide on AccessAble

Crematorium administration office is open:

  • Monday to Thursday – 8:30am to 4:30pm
  • Friday – 8:30am to 4pm

Parking

The car park is located in the grounds and has 80 spaces, plus two spaces for people with disabled parking permits.

Garden of Remembrance

Garden of Remembrance

Tours of the crematorium

We occasionally hold group tours of the facilities at the crematorium.

If you would like to view the crematory please visit us during working hours, when the staff will be happy to answer any questions and give a guided tour.

If you wish to see both chapels before you book a funeral service, please contact us and we'll arrange an appointment for you.

The Pavilion Flower Shop

You may purchase and order flowers and light refreshments from The Pavilion Flower Shop based in the grounds of the crematorium.

The Book of Remembrance Chapel and Flower Pavillion are open as per the opening times above.

Carol and remembrance services

Sadly this year’s Summer Service of Remembrance planned for June has been cancelled in accordance with Government guidelines. We hope we will be able to reinstate our Christmas Carol service in December 2021.

Find out more on The Pavilion website

Find out more about the remembrance service.

Find out more about the carol service in December.

Last updated: 8 October 2021.