What to do with cremated remains

The ongoing COVID-19 pandemic means ashes can only be collected by the Funeral Director or held at the crematorium until further notice. Appointments for families to collect or inter the ashes into the Garden of Remembrance are available by contacting the office on 020 8921 6700, between the hours from 9am – 4pm Monday to Friday.

If you’re not sure what to do at the time of the funeral, we can keep cremated remains for three months.

Burial

Cremated remains can be buried in the garden of remembrance in an allocated bed. The garden provides an area for peaceful contemplation and features include a rose garden, ornamental pond, lawns, plants and shrubs.

Burial appointments are available by contacting the office on 020 8921 6700, between the hours from 9am – 4pm Monday to Friday.

We accept cremated remains from other crematoria. There's a registration fee of £55, and we need the original certificate of cremation. We're not able to accept remains without this certificate. We'll register the details of the deceased before the burial appointment.

If you'd like to apply for a cremated remains plot in a Royal Borough of Greenwich cemetery please contact Cemetery Services.

Collection

Cremated remains are available for  the Funeral Director to collect on the following working day from 1pm.  Appointments for the family to collect the ashes are available by contacting the office on 020 8921 6700, between the hours from 9am – 4pm Monday to Friday. 

Remains can only be collected by the applicant or a named representative.

We'll issue a certificate of cremation which you need for a burial elsewhere.

You must get permission from the local authority or landowner before you scatter or bury the remains.

Memorial niche

Within the memorial courts there is an area that has been specially created for a series of memorial niches. Each niche can contain two caskets.

Find out more about memorial niches