Planned work to our phone system

On Saturday 26 November, between 8am and 1pm, we’re carrying out essential work to improve our phone system. We will have less capacity to handle your calls. We will be back up and running after 1pm.

One-off payments

Emergency Support Scheme

You might be able to get a one-off payment for specific items through our Emergency Support Scheme; for example, if there is a flood or fire in your home. 

See if you can get an emergency payment.

Community Support Award

You could also get a Community Support Award which we provide for basic household items and furniture.

See if you can get a Community Support Award.

Furniture for free or at affordable prices 

You can get free or affordable furniture through FreeCycle, which provides second-hand items. Membership is free.

Sign up to FreeCycle.  

You can also visit a local charity shop, like the Greenwich and Bexley Community Hospice or a British Heart Foundation furniture shop.

Find your nearest charity shop.

Home improvement grants for homeowners

You may be able to get help with paying for repairs or home improvements. 

Grants of up to £5,000 are available to meet the cost of major repairs and essential improvements to your home. 

Apply for help improving your home.