Coronavirus COVID-19: Latest updates

Many council services are reduced or disrupted. Check our coronavirus page for the most up-to-date information. Read the latest and sign up for updates.

Latest updates

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COVID-19: Stay at HomeView the full up-to-date list of government guidelines

You can only leave your home: 

- to shop for food or medicine 
- for any medical need like going to the doctor or hospital
- to travel to and from work if absolutely necessary and you can not work from home. 

You can also leave your home once a day for exercise, but you must do so alone or with members of your household. Do not meet up with friends or family and make sure you stay at least two metres away from other people and follow the social distancing rules. 

Impact on services

Contact centres and phone lines

All Council buildings are now closed and our phone lines are exceptionally busy - please only call us in an emergency. We need to protect our most vulnerable residents, so please do still contact us if you are homeless, at risk of homelessness or need urgent social care.


Parks, crematorium and cemeteries

Libraries and leisure centres

Bin collections and street cleaning 

Housing payments 

Housing repairs and caretaking service


Planning and building control

Other services and venues

The Professional Development Centre (PDC) at 1 Waterdale Road, London SE2 OXT is currently closed.

Please direct any enquiries to either:


Phone messages can be left on this number: 07710 764 951

Health and stay at home advice

Anyone with a new continuous cough and / or a high temperature should stay at home and self-isolate for seven days from the onset of the symptoms.

If you think you have symptoms or you might have been exposed to the virus when travelling, visit the NHS 111 online assessment tool. The NHS 111 number is now being targeted at people who have more severe and urgent symptoms.

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people.

Read the latest NHS guidance.