Planned work to our phone system

On Saturday 26 November, between 8am and 1pm, we’re carrying out essential work to improve our phone system. We will have less capacity to handle your calls. We will be back up and running after 1pm.

Community Champions initiative receives £720,000 funding

Residents who are most at risk from COVID-19 will receive additional help to protect themselves, their families and communities thanks to £720,000 funding towards our Community Champions initiative.

One of seven London boroughs to receive this funding following a successful bid to the Ministry of Housing Communities and Local Government, over a six-month period we will use these funds to:

  • tackle the double disadvantage of catching and sharing the virus and being digitally excluded by developing solutions to receive, understand and share key COVID-19 messages. This will include ways to improve access to and affordability of smart devices and high-speed Internet connection
  • enable residents in high-risk communities to have a direct say in how local money is spent to help reduce the impact of COVID-19
  • increase the number of Community Champions from 264 and Neighbourhood Champions from 80 to 1,000-plus
  • expand our deep engagement work in communities to increase the number of neighbourhoods involved (from three to six) and identify additional communities to work with.

Read our news article on the Community Champions funding