We’ll give you help based on your situation. 

This will tell you what you need to do and how we’ll support you. 

Help you prevent the eviction 

We only do this if it’s safe for you to live there.  

Our help may involve:   

• supporting you with talking to your landlord, friend or family so you can stay for longer. Your landlord is usually the person who owns the home you live in 
• telling you about your rights for where you currently live  
• helping you to make a budget 
• helping you apply for benefits  

We’ll talk to you about what options are realistic for your situation.  

You are much more likely to be able to rent privately than to get a social housing property. Most people will be on the housing register for years and may never get a social housing property. 

Help to find a new home 

If your eviction goes ahead, we'll give you advice about how to find a private rented home. This is when you rent from someone who owns the home you live in, known as a ‘private landlord’. 

Our help may involve:  

• giving you advice about how to deal with debt and make a budget
• giving you advice about how to apply for benefits
• showing you how to search for a home that fits your needs 
• discussing how looking in areas outside London will make it easier to find a property 
• discussing other organisations that can help 
• paying your deposit if you meet the criteria