Apply for help
You need to gather certain information and documents before you ask for help.
If you can, fill in our online form before you contact us.
This helps us to help you more quickly.
Other ways to ask for help
You can also call us or come to our office.
If you come to our office, someone will be able to help you fill in the form.
Call us
020 8921 2863
Monday to Friday, 9am to 5pm.
020 8854 8888
Monday to Friday after 5pm, and weekends.
Come to our office
The Woolwich Centre
35 Wellington Street
London
SE18 6HQ
Monday to Friday, 9am to 12pm and 2pm to 4pm.