About the Crisis and Resilience Fund
We use funding from the government’s Crisis and Resilience Fund to support residents in Royal Greenwich who are facing financial difficulties.
This includes help in emergencies, support with housing costs, and advice to improve your financial situation.
The funding runs from April 2026 to March 2029. We're using the funding in a range of schemes.
How we use the funding
Crisis Payments
Our Crisis Payment Scheme provides discretionary support to Royal Greenwich residents in difficult times. For example, after a crisis like a house fire or if you’re temporarily struggling with essential payments.
If you're looking for support with housing costs, you should apply for a Housing Payment or Council Tax hardship payment.
It’s important to remember that:
- any Royal Greenwich resident can apply
- applications are always open
- awards are subject to eligibility criteria
If you are facing an emergency or unexpected financial difficulty, you may be able to get support through our Crisis Payment Scheme.
This could include situations such as:
- a house fire
- a sudden loss of income
- difficulty paying for essentials
What you can get
There are 2 types of support:
- emergency support payments one-off cash payments
- community support awards to help with basic furniture or household items
Who can apply
- you must live in Royal Greenwich
- applications are open all year
- support is based on eligibility criteria
Get help if you're in an emergency financial situation
If you need support to make an application, call 020 8921 2078
Housing Payments and Council Tax Hardship payments
If you are struggling with housing costs, you may be able to apply for:
- Housing payments to get support if you are struggling to pay your rent.
- Council Tax Hardship payments to get support if you are struggling to pay your Council Tax
Find out how to apply for a Housing or Council Tax Hardship payment
Targeted Payments
We provide additional payments to some residents based on their circumstances. You do not need to apply for these.
Care leavers and households with no recourse to public funds (NRPF)
You may receive £250 payments in summer and winter if you are:
- a Royal Greenwich care leaver
- part of a vulnerable household with no recourse to public funds
We will contact you if you are eligible.
If you think you should receive this payment but have not been contacted, speak to your personal adviser or caseworker.
Residents in temporary hotel accommodation
If you are placed in temporary hotel accommodation, you will receive a one-off £60 payment per person.
This will be sent in the week we are notified of your placement.
If you have not received a payment, speak to your Temporary Accommodation Officer.
Help with school clothing costs
You may be able to get a school clothing grant to help pay for uniforms.
This is available for families receiving qualifying benefits with children in:
- Reception
- Year 3
- Year 7
- Year 9
Advice about money and benefits
You can get free advice and support to help manage your money, increase your income and deal with financial difficulties.
Welfare rights and money advice
Our advisers can help you:
- resolve issues with your benefits
- check you are getting everything you are entitled to
- increase your income
- reduce your outgoings
- manage debts
Get advice on benefits and financial support
Advice hubs
Advice hubs are drop-in centres across the borough where you can get free, face-to-face advice.
They are run with:
- Citizens Advice
- Greenwich Housing Rights
- Plumstead Community Law Centre
You can get help with:
- benefits
- debt
- housing
- immigration
Find Advice Hub locations and opening times
Future plans
We're planning to use the funding in other ways. We'll update this webpage regularly as things change.
