You can find advice and information on a range of benefits and other forms of financial support on our help with money pages.
You can also use our benefit calculator to check what benefits you're eligible for.
Where you can get help
Universal Credit
- Contact Citizens Advice for help with applying for Universal Credit.
- Get advice on the switchover to Universal Credit at our drop in sessions.
Personal Independence Payment
- Check if you qualify for Personal Independence Payment (PIP) using the Benefits and Work PIP test.
- Understand how to claim PIP on GOV.UK.
Contact the Welfare Rights Service
Call 020 8921 6375 on Monday, Wednesday and Thursday, from 10am to 1pm.
Our online query form is currently unavailable.
We visit advice outreach locations for drop in advice, excluding public holidays. Find out more about advice hubs
Housing Benefit or Council Tax support
If you have questions about the status of your Housing Benefit or Council Tax support claim, contact the Advice and Benefits team.
Contact Advice and Benefits
Email:
benefits@royalgreenwich.gov.uk
Phone:
020 8921 4900
The Woolwich Centre
35 Wellington Street
London
SE18 6HQ
United Kingdom
Debt advice
Get debt advice and counselling.
If you need urgent help
If you’ve run out of money for food or gas electricity, you can call Live Well on 0800 470 4831 from Monday to Saturday, 8.30am to 6pm. They may be able to give you a foodbank or fuel voucher.
If you’ve run out of money as your benefits have stopped, our emergency support scheme may be able to help with one-off payments. Get help if you're in an emergency financial situation
If you need help with your mental health, find out where to get crisis support.