Additional documents to support your Housing Benefit and Council Tax Support application

We need to see evidence of some of the things you tell us about.

Once you've submitted the form, you’ll receive a list of all the proof we need from you. You’ll have one month to send this to us.

The quicker you supply the evidence requested, the quicker we can pay your claim.

You can provide evidence to us by:

  • uploading evidence with your online form (you can come back to do this after you’ve submitted your online form)
  • emailing evidence to benefits@royalgreenwich.gov.uk. Please include your claim reference number or temporary reference number in your email.
  • taking evidence to one of our offices and we can help you upload it to your claim
  • sending evidence in the post to: Advice and Benefits Service, The Woolwich Centre, 35 Wellington Street, London SE18 6HQ

We advise you not to send valuable documents to us through the post.

Additional information

We may need additional information from you. If so, you’ll be asked to complete one of the additional forms.

Declaration of income

Complete the online Declaration of income form if you’ve made a claim for Housing Benefit or Council Tax Support and do not have any income.

If you want a physical copy, download the paper form and send it to us:

Bankers' Automated Clearing System (BACS) payment 

If you want us to pay directly into your bank account or change the details where to pay to, complete the tenant BACS form.

If you want us to pay directly to your landlord, your landlord must complete the landlord BACS form.

Self-employed income form

Complete this form if you've made a claim and are self-employed:

Self-employed taxi driver information 

Complete this if you've made a claim and are a self-employed taxi driver: 

Student information

Complete this form if you've made a claim and are a student:

Discretionary Housing Payment Application

Complete our online form if you would like to apply for a Discretionary Housing Payment. You need to be in receipt of Housing Benefit or Universal Credit which includes the housing costs element. 

If you want a physical copy, you can download a Discretionary Housing Payment application form:

Contact Advice and Benefits

Phone:
020 8921 4900

Visit us:
Address

The Woolwich Centre
35 Wellington Street
London
SE18 6HQ
United Kingdom