Property maintenance for schools

Overview

We offer schools in Royal Greenwich a property maintenance service. We’ve worked with schools for many years now and have built up a wealth of experience in meeting their maintenance needs.

Our maintenance scheme takes into consideration:

that school properties need to remain legally compliant
the need for term-time maintenance contracts
the budget constraints on schools and the Council

We offer 2 packages covering various aspects of property maintenance:

mechanical and electrical
building fabric

Service details

About our service

The annual charge for each package covers:

24-hour helpdesk and call-out
expert advice from skilled staff by phone and email
free quotations
favourable rates for required works
quality control and management of works and statutory documentation

Charges apply for:

the cost of works carried out
site visits from our maintenance staff
maintenance team management of contractors and works

Mechanical and electrical (M&E)

This package covers management of repairs. It includes, but is not limited to:

electrics
ventilation, air conditioning, pressuring units and filters
pumps and booster sets, including air and ground-source heat pumps
chillers
air handling units (AHU)
combined heat and power (CHP) units
lightning protection
solar power systems
controls that operate equipment

It also includes management of:

servicing of boilers, burners, heating and hot water plants
electrical installation
electrical inspections, testing and reports - EICR
servicing of fire alarms, intruder alarms, CCTV and access control systems

Building fabric

Building fabric refers to structural elements of the property.

This package covers management of repairs. It includes, but is not limited to:

walls, roof, windows, ceilings and floors
insulation and external cladding
water supply and sanitary fittings
external areas, such as playgrounds, safety surfaces, fences and shelters

It also includes management of:

Legionella assessments and treatment of water systems, such as tanks and pump booster sets
inspections for Lifting Operations and Lifting Equipment Regulations (LULER) compliance
inspections for Provision and Use of Work Equipment Regulations (PUWER) compliance

Planned, preventative maintenance (PPM)

Our M&E package includes PPM management from our dedicated and experienced team who schedule visits and monitor legal compliance requirements.

We recommend all schools take advantage of our PPM support to avoid delays and missed deadlines. However, you can opt out of this support by indicating this on the buy-in form.

We’ll carry out 6-monthly reviews with your school business manager or premises manager. The purpose is to discuss property maintenance issues, and it can be done by:

site visit
phone call
Microsoft Teams call

Costs

Mechanical and electrical package

Service	Charge
Annual contract administration	£500 £250 per school for multi-school buy in
Management of works	20% of the works cost
Site visit from our maintenance team	£60 for the first hour £40 for every subsequent hour
Disputed invoice administration	20% of works cost (waived if dispute upheld)

Building fabric package

Service	Charge
Annual contract administration	£500 £250 per school for multi-school buy in
Management of works	20% of the works cost
Site visit from our maintenance team	£60 for the first hour £40 for every subsequent hour
Disputed invoice administration	20% of works cost (waived if dispute upheld)

Contact us

Buy or renew a maintenance contract

To buy or renew a contract for school property maintenance, you must complete our buy-in form and email it to invoice-queries@royalgreenwich.gov.uk

Report an issue

If you already have a contract with us, you can report issues 24 hours a day. We’ll allocate an appropriate contractor to visit and rectify the issue.