Female hand holding a white and silver iPhone, which displays the Energy Hero app.
Greenwich Energy Hero app

Published: Tuesday, 13th August 2019

The first of its kind in the UK, the Greenwich Energy Hero pilot has launched, helping our residents use less electricity, earn rewards and is paving the way to a greener energy market.

Greenwich Energy Hero is a 12-month trial which will help 100 of our residents use electricity more efficiently in their home, whilst earning rewards in the process. You can decide either to exchange your rewards for vouchers, or join together collectively to donate to a local charity.

Become a Greenwich Energy Hero

The trial has been created to provide a positive solution to the UK’s increasing demand for electricity. Due to rising populations and a transition towards renewable energy (which produces electricity at variable rates), there can be occasions when demand for electricity is higher than supply.

Greenwich Energy Hero illustrates what the future could look like where people are able to adapt their behaviours, and reduce the amount of electricity being used at peak times, promoting a more sustainable future. 

How it works

  1. An energy advisor called a Green Doctor installs a free device onto residents’ electricity meters.
  2. The device is connected to an app which will alert residents -  at times when there is high demand and a low supply of electricity in the local area. This is called a peak response event.
  3. Residents will then be asked to reduce their electricity usage for 1-3 hours, by reducing the usage of non-essential electrical appliances until an alternative time. Residents will only receive these alerts on average once or twice a month, and can decide  whether they are able to participate or not each time.
  4. If residents respond to alerts, they can earn points by reducing their electricity usage for the suggested time. Points can either be converted into vouchers (an estimated £5-£35 a year), or residents can combine rewards collectively to make a donation to a local charity.

As well as providing real time electricity usage data, the app also offers energy saving tips, indicates which appliances are using the most electricity, and a leader board so residents can see how well they are doing in the borough.

Cllr Denise Hyland, Cabinet Member for Economy, Skills and Apprenticeships says: “The Royal Borough of Greenwich is committed to supporting a greener energy supply. By trialling smart technologies with projects such as Greenwich Energy Hero, we are able to solve energy challenges, as well as help 100 of our residents to use less electricity, meaning they can lower their electric bills.”

Nikita Vajani, Product Manager at Kiwi Power says “KiWi Power believes domestic electricity consumers should have access to the same opportunities and benefits our commercial and industrial clients see from Demand Side Response. This market segment has great potential but to achieve success at scale requires a good understanding of consumption patterns and behaviours as well as identifying the best channels and messages for sustained engagement.”

How to get involved

Register your interest to take part in the trial. Residents will receive a £20 shopping voucher on being accepted for the trial.

Become a Greenwich Energy Hero

About the partners

Greenwich Energy Hero is part of the Sharing Cities programme supported by the Royal Borough of Greenwich, Kiwi Power and Future Cities Catapult. Sharing Cities is a European Union funded Horizon 2020 programme, making smart cities a reality, and one of its mission is to illustrate the benefits of digital technology to increase the energy efficiency of buildings and reduce carbon emissions. In addition to Greenwich, its pilot programmes are also being trialled in Lisbon, Milan, Bordeaux, Burgas and Warsaw.

Environmental and social charity, Groundwork London, is providing their award winning Green Doctors to support the programme. These energy advisors provide tailored expertise to help residents save energy and save money.

The programme’s device and app will be supplied free of charge by KiWi Power, the UK’s leading demand response aggregator and a key player in the UK energy market.