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Attend a service spot check

We carry out inspections across our homes and estates to ensure that we are delivering high quality services to our residents.

Caretaking inspections

You can attend caretaking inspections with council staff to score how well we are looking after the shared areas of our flats and high-rises. We use the results to make sure we're keeping the areas clean and tidy.

Inspections take place four times a year. Sign up through YourView to receive our events calendar and find out when the next caretaking inspection is happening near you.

Find out more about how we look after our housing estates

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Voids inspections

When a tenant moves out we need to inspect the property to make sure that it's in good enough condition to be let out again. This is called a voids inspection.

On a void inspection you visit the empty property with council staff to score the condition of the property and any repairs we've carried out. Inspections take place four times a year and you can go on as many as you like.

Sign up through YourView to receive our events calendar and find out when the next voids inspection is happening near you.

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