When you apply for a parking permit online, you must read and agree to the terms and conditions of using it. You will be asked to confirm that you've read them when you apply.

Find out what to do if you have a paper permit

General terms and conditions of using a Royal Borough of Greenwich CPZ parking permit

By applying for any parking permit, you agree that:

  • you will only use the permit for vehicles that are less than 1.95 metres wide and less than 3 metres tall
  • you will not transfer or sell your permit to another person or business

You must also be aware that:

  • a permit will not be valid if the payment is rejected or declined for any reason
  • having a permit does not guarantee you a parking space or give you the right to park outside your house or business
  • the Royal Borough of Greenwich reserves the right to suspend any parking bay at any time

How we verify your application

When you apply for or renew a parking permit online, you'll be asked to upload documents about your address and the vehicle or vehicles you need a permit for.

In most cases, depending on the type of permit, the system will issue your permit straight away. In all cases, your documents will be validated by Parking Services after you have applied. This means that we may:

  • ask you to give us more evidence to support your application or issued permit to confirm the information given in your application
  • withdraw or cancel a permit if we believe that any of the information given to us is not true
  • withdraw or cancel any permit if you do not provide the correct documents, or if the property address is not eligible for a permit

!Warning: If you knowingly give wrong or false information to get a parking permit for yourself or others, your application will be refused and the Royal Borough of Greenwich reserves the right to take action against you in court.

Resident permits

By applying for and using a resident permit, and all permits that you're eligible to apply for under your resident online account, you agree that:

  • you live at the addressgiven in your application and it is your home address. This means that you must usually live and sleep at the address at least 4 days a week
  • you cannot apply if you own a property in a CPZ but do not live there

You must also be aware that the permit will not be valid, and a Penalty Charge Notice (PCN) may be issued if you:

  • no longer own or are no longer insured to drive the vehicle that the permit was issued for
  • change your vehicle and do not update the details in your online account
  • move out of the address that the permit is registered to and do not update the details in your online account, or ask us to cancel your permit 

Business permits 

By applying for and using a business permit, and all permits that you’re eligible to apply for under your business online account, you agree that: 

  • your business is registered at the address given in your application 
  • the permit will not be used by employees to park their own vehicle at their place of work 

You must also be aware that the permit will not be valid, and a Penalty Charge Notice (PCN) may be issued if: 

  • your business stops trading permanently 
  • you change your vehicle or vehicles and do not update the details in your online account 
  • your registered business address changes and you do not update the details in your online account, or ask us to cancel your permit 

Staff permits 

By applying for and using a staff permit, and all permits that you’re eligible to apply for under your staff online account, you agree that: 

  • you are a current employee of the Royal Borough of Greenwich 

You must also be aware that the permit will not be valid, and a Penalty Charge Notice (PCN) may be issued if you: 

  • change your vehicle and do not update the details in your online account 
  • stop working for the Royal Borough of Greenwich permanently 

Non-resident permits 

By applying for and using a non-resident permit, and all permits that you’re eligible to apply for under your non-resident online account, you agree that: 

In our car parks, you will: 

  • park correctly in marked bays only 
  • not park in a Blue Badge bay if you do not display a valid Blue Badge 
  • only park in electric vehicle charging bays to charge an electric vehicle 
  • follow the marked routes around the car park 
  • not drive at high speed 

If you have a parking dispensation you will: 

  • move your vehicle if asked to by the police or a Civil Enforcement Officer (CEO) 
  • not put materials or goods on the footpath or road where they could endanger other vehicles or pedestrians 

For doctor bay permits, the medical practice must be registered at the address given in your application. 

You must also be aware that the permit will not be valid, and a Penalty Charge Notice (PCN) may be issued if you change your vehicle and do not update the details in your online account 

Types of vehicles you need a permit for 

You can apply for a permit if your vehicle is a: 

  • car 
  • motorcycle with attached sidecar 
  • goods vehicle less than 1.95 metres wide and less than 3 metres tall 

You can park a motorcycle or moped free of charge in any resident or business permit bay, or in a pay and display bay, if it's parked at a right angle to the kerb. Motorcycles and mopeds cannot be parked in bicycle racks. 

Where you can park with a permit or visitor voucher 

You can use your permit to park in parking bays where signs show that they are for permit holders. You can only use your permit to park in the CPZ that your permit was issued for. 

Business permits are only valid in 'business parking' bays or 'permit holder only' bays. You cannot park in 'resident permit holder' bays with a business permit.  

A permit does not allow you to park:  

  • on yellow lines  
  • in a suspended bay 
  • without payment in a coin operated meter bay  
  • without payment in a pay and display bay with no signed permit exemption  
  • for more than the time allowed in a limited waiting bay with no signed permit exemption  
  • without payment in an off-street car park  
  • in a bay reserved for specific users, such as Blue Badge holders, taxis, car clubs, doctors or coaches 

If there are exceptions for permit holders these will be clearly signposted. 

Your permit may be cancelled if you breach any of these terms and conditions. We reserve the right to: 

  • change these terms and conditions by giving you 28 days’ notice 
  • share the information provided to us to prevent or detect fraud 

How we use your information 

Read our data protection privacy notice to understand how the Royal Borough of Greenwich uses your information and how we protect your privacy. 

Read our parking privacy notice to understand what information the Parking Services team collects from you and how they use it.