Help getting around
Don't miss out on the services that are available to you if you have a mobility problem or are a wheelchair user.
We can organise a mobility assessment or a note from your doctor to support your application. Talk to our Mobility team about your situation.
What help can I get?
You may be eligible for one or more of the following assisted travel schemes available for disabled and elderly people:
- Freedom Pass - free travel on London transport
- Turn up and go travel assistance programme from TFL (Transport for London): disabled people no longer have to make an advance booking to get assistance at London Underground (tube) and London Overground stations
- Dial-a-ride (Transport for London) - door-to-door minibus service for the cost of a regular bus fare
- Taxicard (London Councils) - reduced fare taxi service for residents with serious mobility issues or severe sight impairment
- Motability scheme (Motability) - cars for disabled people
- Blue Badge Scheme - free parking and congestion charge discounts
- Travel to hospital - help with fares
- Royal Borough of Greenwich transport - buses run between day centres and Royal Borough facilities.
There are other travel schemes available for war pensioners, people on jobs-related benefits, people looking for work and disabled people who are in work.
Support on public transport
Transport for London offers a free travel mentoring service, which supports disabled people to travel independently on public transport.
Find out more information about the mentoring service on the TfL website
Proof of disability
To have rights under the Disability Discrimination Act 1995, a disabled person has only to show that he or she meets the definition of disability.
If you need proof of your disability to be exempt from paying VAT when purchasing equipment for health purposes, you can contact the Mobility team.