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We set up the emergency support scheme to provide discretionary support to Royal Greenwich residents in difficult times. This could be after a house fire or flood.

There are two types of support available:

  • community support awards
  • emergency support payments

Who can apply

To qualify, you must:

  • live in Royal Greenwich and
  • be aged 18 or over - or aged 16 to 17 and living with parents or guardians

You're unlikely to be awarded support through the scheme if:

  • your benefits have been stopped (sanctioned) – you can apply for a hardship payment instead, ask your local Jobcentre for a JSA10 form (or call 0800 328 9344 if you are claiming Universal Credit)
  • you have verified your Universal Credit claim and are waiting for your first payment – you can apply for an advance by contacting the DWP or through your online journal

We get a lot of applications and queries about this scheme. We’ll do our best to get back to you as soon as possible.

You can also contact our Community Hub - they may be able to help with things like delivering food packages, picking up prescriptions and connecting you to local services.