Housing repair service

We are running a reduced housing repairs service until Wednesday 29 May due to industrial action. We will deal with emergencies as normal but may contact you to reschedule pre-booked appointments.

What is kept on record?

When a child has been looked after by Children's Services at the Royal Borough of Greenwich, we will keep:

  • care notes and other relevant documents
  • records of review meetings
  • any relevant legal documents
  • a record of the people the child had contact with
  • any decisions that were made about the child's needs and plans.

Why is this information kept on record?

Children's Services needs to keep a record of a child's information in order to:

  • plan and provide services
  • help staff with the information that they need to know
  • plan further services if required
  • maintain a record for future access.

Records are also an account of the actions that we take and they show how we comply with the law.

Further information

For more information on accessing your records, contact our Access to Records officer.