Housing repair service

We are running a reduced housing repairs service until Wednesday 29 May due to industrial action. We will deal with emergencies as normal but may contact you to reschedule pre-booked appointments.

Secure a property

This is when the landlord agrees to let the property to you.

Before you sign anything, make sure you’re happy that the property is:

  • safe, for example, by checking the gas safety certificate 
  • affordable for you

To secure the property, you may need to show the landlord your:

  • recent bank statements or payslips
  • benefits statements
  • employment contract, if you have one
  • passport or other document that shows you have the right to live in the UK