After you've found a property

You will need to contact the person directly and make sure they are interested in an exchange. If they are, you should visit each other's homes and make sure the property is right for you.

When you are sure you want to swap homes, you will need to contact us to get approval to complete the exchange.

What happens next?

First, a Royal Borough of Greenwich officer will come and inspect your home. They will discuss the condition of the property and any repairs that are needed.

Then we will send you a letter to let you know if you can go ahead with the exchange. You will receive the letter within six weeks of your application.

If we refuse the exchange, you can ask the Housing Allocations team to review the decision.