Requesting a review

If you have applied to join the housing register and are unhappy with any of the decisions that have been made, you can ask for a review.

You must request a review within 21 days of the decision being made.

This could include situations where:

  • you are unhappy with the housing band you have been allocated
  • you have been excluded or suspended from the housing list and think this is unfair.

How do I ask for a review?

You must contact the Access and Allocations Service to request a review.

Requests for reviews must be in writing. You can ask a representative to do this on your behalf. Please include as much detail as possible.

What happens next?

A senior officer who was not involved in the original decision will carry out a review of your housing application, taking into consideration what you have told us.

We will write to you within ten working days to tell you the outcome of the review.

The decision of this review is final.