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Bin collections and street cleaning

Three bins

During this challenging time, our waste collection service is currently operating with far fewer staff than normal. This is because we have staff that are required to self-isolate or are off sick with Covid, along with people taking their normal leave they are entitled to. To maintain our collections and keep our streets tidy, we are going to prioritise your black top (general waste) bin and blue top (recycling) bin collections. This is because these are the bins that get filled the quickest.

To do this, we may have to delay your green top (food/garden) bin collections, as we will need to use all available staff to keep up with demand. We will be aiming to empty your green top bins fortnightly during this very diffcult period.

Even though we have a waste collection plan, our staff numbers change daily, so there may still be delays in getting to your road or street. If any of your bins are not collected on your normal day please bear with us. We will have a record of the outstanding work and will do our best to ensure that we have caught up by the end of the week. We will be working additional shifts and at the weekend to achieve this. Please do remember that our Reuse and Recycling Centre is open, so do use it if you have a large quantity of rubbish. It is free for Greenwich residents to use. 

Key points for you to remember:

  • Blue and black top bins will be emptied weekly, but not neccesarily on your normal collection day
  • Green tops bins will now be emptied fortnightly
  • You do not need to call us to tell us if your road has been missed, we will know about it

We thank you so much for your patience and understanding.

Re-use and Recycling Centre at Nathan Way

The Re-use and Recycling Centre is open and we encourage you to use this facility if you have large volumes of rubbish or large items to dispose of. The site is free to use if you are a resident of the borough. 

Read the site rules and check the opening times before your visit. 

Street cleaning

Our street cleaning teams are working hard to keep the borough clean. We are currently aiming to clean all residential roads once every two weeks as we have fluctuating staffing levels that is impacting on our service. We have also had to deploy some of our street cleaning staff to help with bin collections, so this has also impacted our staffing numbers.

Our town centres are cleaned daily along with all street litter bins being emptied once a day.

Please help keep our streets clean by using the bins provided and taking rubbish home with you. 

How can I help?

We would really appreciate your help and support at this tough time and ask that you minimise how much waste you put out for collection, if you are able to.

Here are some things you can do to help:

  • Keep your distance to allow our crews to work and minimise risk of infection
  • Put your bins at the edge of your property
  • Re-use and recycle as much as possible and make sure that your recycling is clean and dry 
  • If you are experiencing symptoms of COVID-19 or are currently self-isolating, please ensure you double bag tissues, keep them for 72 hours and then dispose of them into your black top bin
  • Avoid leaving extra bags around your bins where possible 

If you see any fly-tips (or fly-tippers) please report them here: FixMyStreet ( Fly-tips are real eyesores and they're illegal! Help keep your neighbourhood clean and report them. 

Recycling sacks

Only residents that do not have space for a recycling bin can order free clear sacks. To place an order please call: 020 8921 4661.

If you have a blue top bin or access to a blue top communal bin, you do not need to use recycling sacks. We prefer the waste to be put in loose and clean as it’s much easier for us to sort and reduces the need to use a single use plastic sack.