Right of access
You have the right to ask for all the information we have and the services you receive from us. This applies to personal information that's in both paper and electronic records.
When we receive a request from you in writing, we must give you access to everything we have recorded about you. If you ask us, we'll also let others see your record (except if one of the points below applies).
To help us do this please tell us which services are likely to hold your data and give us proof of your identify.
Data will be sent to you electronically, and there isn't a charge. However, if you request further copies, we may charge or consider if we can meet the request.
When this doesn't apply
There are some circumstances in which we can't provide your data, for example to protect the rights and freedoms of others. We're allowed to reject a request that is unfounded or excessive. If we believe this is the case we'll let you know the reason.
We also can't let you see any parts of your record which contain:
- confidential information about other people, known as third party information
- records written by professionals that could cause serious harm to your or someone else's physical or mental wellbeing
- information that may stop us from preventing or detecting a crime.