Request footage of yourself

You can ask to view any CCTV or body worn video camera footage that you appear in. Under data protection law, you have a right to see any pictures if you are the subject. Please note that the Royal Borough of Greenwich only holds CCTV or body worn video footage recorded by the Council’s cameras and staff. If your request relates to footage recorded by other organisations, such as the police, you will need to contact this organisation directly.

You can only see footage of yourself unless all other individuals in the video have consented. We'll blank out or edit the pictures to make sure no-one else can be identified.

Only the person who made the request can see the recording.

You can only get a copy of the recording if the data protection officer is satisfied that both of the following apply:

  • the recording won't become part of a live criminal investigation, civil proceedings, or complaint
  • proper procedures will be followed.

Requests from insurance companies

If you are requesting footage on behalf of an insurance company, follow the link below. There is a charge for requesting this footage: 

Search  

£50 + VAT 

Disclosure of footage 

£100 + VAT 


We store footage for 30 calendar days. If you submit your request more than 25 calendar days after the date of an incident, we may not be able to accommodate your request. We cannot refund any payments where the footage has been deleted.

Requests from law enforcement organisations

If you are requesting footage on behalf of a law enforcement organisation, such as the police, follow the link below.

What happens next

It takes up to 30 calendar days to get a response.

If we're satisfied with your reasons and can make sure that showing you the recording won't compromise anyone else's privacy, we'll grant your request.

Request footage

Why we use CCTV and body cameras

We use footage from CCTV and body cameras as evidence in court cases as well as to help solve problems such as vandalism, drug use and drunkenness. Body-worn cameras also help to protect both wardens and possible offenders by providing evidence of what happened.

The main aims of the Royal Borough of Greenwich Community Safety CCTV system are to:

  • reduce the fear of crime, disorder and anti-social behaviour
  • deter crime
  • detect crime and provide evidence for court proceedings.

Standards and compliance

The Surveillance Camera Commission has certified that the Royal Borough of Greenwich is compliant with the surveillance camera code of practice. This certification is valid until March 2022.

View the Royal Borough of Greenwich's CCTV code of practice

Read about the Royal Borough of Greenwich's CCTV service standards

Download our CCTV performance and review documents