Apply for help to pay your Council Tax

After you submit the application form, you’ll get an email with an evidence checklist.

You have one month to provide the requested evidence. Once you have submitted your evidence, we’ll start to process your claim.

Once your claim is processed, we’ll send you a letter to notify you of the outcome of your claim.

If your application is not approved or you disagree with the award, you can appeal the decision.

Other help with council tax

Even if you cannot get Local Council Tax Support, you could qualify for a Council Tax discount or exemption.

Find out how you can get help paying Council Tax

If you already get LCTS but you’re still struggling, you could apply for a Council Tax hardship fund payment.

If your circumstances change

You must tell us about any changes in your circumstances or any changes in the circumstances of the people who live with you. 

If you do not tell us about a change of circumstance or delay telling us, you may end up with an overpayment which you'll need to repay.

Data protection

We check and verify all information provided in support of Housing Benefit and Local Council Tax Support claims. See how we collect and distribute personal information 

Contact Jobcentre Plus

Telephone: 0800 055 6688 (Woolwich Centre)

Find your nearest JobCentre Plus on GOV.UK