What you need to apply

You'll need to fill in and send us the application form with proof that you're eligible for the exemption. 

On the form you'll need to tell us about the property you left and why you need to live elsewhere to provide care.

Proof we need

Information that shows you've moved out. Depending on the situation, we need:

  • copies of utility bills showing your accounts are closed (required)
  • confirmation that the property is actively on the open sales or lettings market - this can be a link to the property listing (if applicable)
  • a copy of a Deed of Surrender to show that their tenancy has ended (if applicable)

Information that supports why the person needs care and the level of care they need. For example:

  • hospital discharge papers
  • a letter from a doctor

If you're applying on behalf of the person who's moved out to provide care, we also need either a:

Apply

Download and fill in the application form:

Send your application by post or email to:

Royal Borough of Greenwich
Revenues Service
The Woolwich Centre
35 Wellington Street
London SE18 6HQ

Email: counciltax@royalgreenwich.gov.uk

What happens next

It can take up to 21 working days for us to process your application and decide if you're eligible.

We may ask you for more proof.

If you're eligible for the discount, we'll send you an updated bill.

If we decide you're not eligible, we'll tell you in writing. You can appeal our decision.