What you need to apply

You'll need to fill in and send us the application form with proof that you're eligible for the discount.

On the form you'll need to tell us:

  • your name
  • your Council Tax account number
  • your address
  • the names of everyone over 18 living at the property
  • the names of any other carers who attend the property to give care
  • the name of the person you care for
  • which benefits the person you care for gets

Proof we need

Information about the benefits the person you care for gets and your address.

Proof of benefits

We need a copy of all pages of their benefit statements or award letters.

Do not send a copy of the annual increase letter.

Proof of address

Proof that you live at the same address as the person you care for.

This can be a copy of:

  • your valid driving licence
  • a utility bill or bank statement dated within the last 3 months
  • a benefit award letter dated within the last 12 months

Apply

Download and fill in the application form:

Send your application by post or email to:

Royal Borough of Greenwich 
Revenues Service 
The Woolwich Centre 
35 Wellington Street 
London SE18 6HQ

Email: counciltax@royalgreenwich.gov.uk  

What happens next

It can take up to 21 working days for us to process your application and decide if you're eligible.

We may ask you for more proof.

If you're eligible for the discount, we'll send you an updated bill.

You must tell us within 21 days about any change in your circumstances that may affect your entitlement to a discount or exemption. If you do not tell us, you could get a £70 fixed penalty.

If we decide you're not eligible, we'll tell you in writing. You can appeal our decision.