When we can collect and use personal information

There are legal reasons why we need to collect and use your personal information. 

We collect and use personal information: 

  •  when you or your legal representative have given consent
  • when you enter a contract with us
  • to perform our statutory duties
  • to protect someone in an emergency
  • when it's required by law
  • for the prevention and detection of fraud
  • for employment purposes
  • to deliver health or social care services
  • when you've made your information publicly available
  • for legal cases
  • when it's to the benefit of society as a whole
  • to protect public health
  • for archiving, research, or statistical purposes
  • when you visit our website – read our cookies policy 

The individual council service privacy notices explain the legal reasons in more detail for each service.