What information we collect and why

Personal information we collect includes name, date of birth and address. When put together, these can uniquely identify a person. 

Some information the council may process about you is sensitive, known as 'special categories', and needs more protection due to its sensitivity.  

This includes anything that can reveal your: 

  • race 
  • ethnic origin 
  • politics 
  • religion 
  • trade union membership 
  • genetics 
  • biometrics (where used for ID purposes) 
  • health 
  • sex life 
  • sexual orientation 

Why we collect this information

We need to use personal information about you to: 

  • provide you with a service you apply for or are entitled to receive from us 
  • make sure the council meets statutory obligations 
  • support the delivery and improvement of council services 
  • manage the services we provide to you 
  • assist and investigate any concerns or complaints you have about our services 
  • monitor and keep track of spending on services 
  • check the quality of services 
  • help with research and planning of new services