What happens next

Once a referral is made, you'll be contacted to arrange a visit to your home.

A trained professional from our technology partner Alcove will install the equipment and explain how it works. You can ask questions, practice using the devices, and receive help if anything is unclear.

After everything is set up, you'll continue to receive support. If anything stops working or needs adjusting, the team will be there to help. The service is designed to grow and adapt with your needs over time.