Problems with street signs and furniture
Street furniture refers to anything installed on a road or pavement, such as:
- Road signs and street nameplates
- Bus shelters and public benches
- Speed humps and line markings
- Utility cabinets
How to report a problem
If the problem is on a public street, road or highway, use our online form to report the problem.
Please be prepared to tell us the street name or pinpoint your location on a map so we can get to the location quickly.
If the problem is on a council estate, or on the outside of a council block, contact our Cleaning team by telephone on 020 8921 4661.
What happens next?
Once we receive your report, we will inspect the problem within two working days.
For street furniture, we start repairs within 15 working days. If it is an emergency, we will start work on the problem within 24 hours.
How to request new street furniture or signage
Requests for new signs or street furniture in your area, such as benches, seating or planters, can be made by email, telephone or in writing.
The service is usually free, but there is a charge for personalised street furniture such as commemorative benches.
On a public street
In a council estate
Main arterial route
If your request is about a main arterial route, please contact Transport for London's Street Management team.
Once you have placed a request, an engineer will assess the site and you will be advised of the outcome.