How to request a crossing

Pedestrian crossings are used in locations where pedestrians frequently need to cross the road.

This includes major road junctions, near shopping areas and outside schools.

If there is a busy road near you that has no crossing, you can make a request for one to be built.

What happens when a request is made?

Each request is taken on its own merits and the following factors are taken into consideration:

  • the record of accidents involving pedestrians
  • the volumes of vehicular and pedestrian traffic
  • the difficulty that pedestrians face from traffic speed
  • the length of time pedestrians have to wait before they can cross
  • the location - for instance close to stations or schools
  • There are different types of crossing available according to how busy the road is.

All new crossings include facilities for the disabled.

How can I request a crossing?

Please email or call Traffic Management using the contact details shown.

Crossing signals

Signals on pedestrian crossings are maintained by Transport for London. If you notice a fault you can report it via the TfL website.

Types of crossing

Different types of pedestrian crossing are used according to how busy the road is:

Pelican crossings

These signalled crossings are found on fast, busy roads or where many pedestrians cross.

Zebra crossings

These are used on roads with lower traffic or pedestrian levels.

Traffic islands/pedestrian refuges

Where a formal pedestrian crossing is not justified, these help pedestrians by providing a 'safe space' in the middle of the road so that you can cross the road in two stages.

All new crossings include facilities for the disabled.