Different types of parking ticket appeals
There are different ways to challenge a parking ticket, or Penalty Charge Notice, depending on when you received the parking ticket.
- Initial challenge - you can make an initial challenge within 14 days of receiving a parking ticket.
- Formal representation - if the 14-day period has passed, and you have received a Notice to Owner letter from Parking Services, you will need to make a formal parking appeal
- Vehicle removal - if your vehicle has been impounded, you will need to pay for the release your vehicle from the car pound before you can appeal - Release your vehicle from a car pound
Initial parking challenge
If you have just received a parking ticket and think it has been wrongly issued, you can challenge it.
To make an initial challenge, you must contact us within 14 days of getting the parking ticket. You can make an initial parking challenge online (this is the quickest way), or write to us at our postal address.
We cannot accept a challenge in person, or over the phone.
Details we will need to know
We need to know at least the following information in order to look at your case:
- the Penalty Charge Notice (PCN) number
- the vehicle registration number
- the vehicle owner's contact details, including name and home address.
Note: If your parking ticket is over 28 days old, and you have received a Notice to Owner form, you will need to make a formal representation instead.
What happens next
We will inform you by letter whether or not we agree with your challenge. If we agree, we will cancel the ticket.
If we reject your reasons and the ticket is not cancelled, you can either:
- accept the decision and pay the fine. You get 50 per cent off if you pay within 14 days of the date on the reply letter
- or make a formal appeal. We will automatically send you a document called Notice to Owner, with full instructions, if after a further 28 days the fine remains unpaid.
If you have any further enquiries, please contact Parking Services.