Progress so far

We are by no means starting from scratch in this transformation exercise. Over the last year we have:     

  • hired our first assistant director for Digital and Customer Services 

  • signed the Local Digital Declaration, a public pledge along with hundreds of other councils to meet high standards for our technology and digital services and adopt digital culture and ways of working  

  • been an active member of the London Office of Technology and Innovation  

  • put our office productivity tools into the cloud, giving us a huge boost towards achieving a mobile workforce  

  • made over 2000 new mobile devices available to enable remote working 

  • procured a low-code platform, Digital Place, to accelerate the delivery of new services  

  • quickly adapted to home working during the covid-19 pandemic, learning a huge amount and giving us a solid foundation to build from.