Stage 4: Establishing the continuity culture

Once you've completed your BCM plan, you now need to make sure the right people know about it.

You'll need to train those, who have roles in an emergency, in applying the plan. All staff within the organisation will need to know it exists and have a general idea of what to expect - even if it's to go home and wait for further instructions. Board meetings and staff training sessions are useful forums for this activity.

General provisions

You should inform a range of stakeholders about the general provisions within the plan. Investors will want to know how they're protected in an emergency, and your insurance company will also be interested as this may reduce your premiums.

Key suppliers will appreciate knowing about your arrangements, so they understand how you'd operate in an emergency.