In an emergency call 999.
Call 999 if there is or likely to be:
- danger to your or someone else's life
- violence or threat of violence
- serious injury to a person
- serious damage to property
Report a non-urgent crime
You can report a crime that is not an emergency or not happening right now online, by phone or at your local police station.
You can also:
- report a crime, incident or suspicion to the police online or 101
- download the British Transport Police app to report crimes or concerns on the rail network
- report safety concerns to StreetSafe, for example, poorly lit areas
To report crime anonymously:
- contact Crimestoppers online or by telephone on 0800 555 111.
- contact Fearless online or by telephone on 0800 555 111. Fearless is for young people and is part of Crimestoppers
Mental health support
Mind
Provides support and information if you're experiencing a mental health problem.
Visit the Mind website, or call 030 0123 3393.
The Samaritans
Talk to a Samaritan on the phone 24 hours a day, 365 days a year.
Visit the Samaritans website, or call 116 123.
Qwell
Provides free digital mental wellbeing support for adults.
Young Minds
Provides mental health support for young people and their parents or guardians.
Visit the Young Minds website.
Wisdo
A mental health support app which allows you to connect anonymously with peers trained to support you.
Violence Against Women and Girls (VAWG) and domestic abuse support
Rape Crisis
Provides specialist services to those affected by sexual violence and abuse.
Visit the Rape Crisis website, or call 080 8802 9999.
The National Domestic Violence Helpline
Supports women experiencing any kind of domestic abuse. They can also give advice about how to support someone.
Visit the National Domestic Violence Helpline website, or call 080 8200 0247, 24 hours a day 365 days a year.
Victim Support
Provides specialist support to victims of crime and traumatic incidents.
Visit the Victim Support website, or call 080 8168 9111.
National Ugly Mugs (NUM)
Provides greater access to justice and protection for sex workers.
Visit the National Ugly Mugs (NUM) website, or call 016 1629 9881 or 080 0464 7669.
Beyond The Streets
Provides free, confidential phone support for women in the sex industry.
Visit the Beyond the Streets website, or call 080 0133 7870.
Modern slavery
Unseen's modern slavery helpline
Get information, advice and guidance about any modern slavery issue to potential victims and survivors, the public, statutory agencies such as the NHS and police and businesses.
Visit Unseen's modern slavery website, or call 080 0012 1700.
Hate crime support
Greenwich Inclusion Project (GrIP)
A community organisation which challenges racism by promoting fairness, respect, inclusion and change. You can report a hate crime or discrimination on their website.
Visit the GrIP website, or call 020 3747 9862.
Metro Gad
Provides help for victims of disability hate crime. They also provide advice and information, advocacy and volunteering opportunities for disabled people.
Visit the Metro Gad website, or call 020 8305 2221.
Stop Hate UK
An anti-hate and anti-discrimination organisation. They can provide help to report a hate crime and get support before, during and after.
Visit the Hate Crime UK website, or call 0800 138 1625.
Metro Charity
An equality and diversity charity based in Greenwich.
They offer a confidential service in a safe space with experienced professionals if you have experienced hate LGBT+ crime.
Find out more about Metro Charity's LGBT hate crime service, email safer@metrocharity.org.uk or call 020 8305 5003
Homelessness support
Woolwich Service Users Project (WSUP)
A drop in centre where guests can get hot food, get their laundry done, use the shower or get involved with activities.
Go to the WSUP drop in centre:
107 Brookhill Road
Woolwich
London, SE18 6BJ
St Mungo's
Provides support for people experiencing or at risk of homelessness.
Visit the St Mungo's website, or call 020 3856 6000.
Shelter
Helps people with housing problems to understand their rights and get the support they need.
Visit the Shelter website, or call 080 8800 4444.
Crisis
Works side by side with people as they find ways out of homelessness.
Visit the Crisis website, or call 030 0636 1967.
Salvation Army
Provides help and advice on a wide range of community issues and needs.
Visit the Salvation Army website, or call 020 7367 4500.
Centrepoint
provides expert support and helps homeless young people secure housing.
Visit the Centrepoint website, or call 080 8800 0661.
StreetLink
Connects people sleeping rough to local support services.
Drug and alcohol support
Via
A charity that offers free, confidential support to adults and young people with issues around alcohol and drug use.
Visit the Via website, or call 020 7421 3100.
Children's charities
Childline
There to support and listen to young people with whatever's on their mind.
Visit the Childline website, or call 0800 1111.
Barnardo's
A charity which protects and supports children with many different challenges.
LGBTQ+ support
Stonewall Housing
Supports lesbian, gay, bisexual, trans and queer (LGBTQ+) people in the UK who are experiencing or at risk of homelessness or living in an unsafe home.
Visit the Stonewall Housing website, or call 080 0640 4404.
Switchboard LGBT+
Provides a one-stop listening service for LGBT+ people on the phone, by email and through instant messaging.
Visit the Switchboard website, or call 080 0011 9100.
Star Support
An accommodation and community support service for LGBTQ+ survivors of domestic abuse.