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How we keep estates clean and tidy

We created our Caretaking Service Charter to inform residents of how we keep estates clean and tidy.

The Charter highlights the responsibilities of our caretakers, tenants and leaseholders. It also explains the standards of cleanliness that residents should expect following a visit from our caretaking team, and how to arrange a bulk rubbish collection - for more info on this.

For information about our waste and recycling services visit.

Download the Caretaking Service Charter

Have your say on caretaking services

If you have any feedback, or would like to meet your local Caretaking Supervisor, email:

Get involved

We have tenants and leaseholders trained to carry out spot checks of our caretaking services - more information here. You can find out more about joining, by emailing: