You can book a collection for household items which are too large to be collected as part of your usual household waste collections.
It costs a fixed fee of £13.31 per item. If you’re a council tenant this fee is already paid for within your service charge.
It costs £3.33 per bag with a minimum charge of £13.31 (4 bags). A maximum of 10 bags is allowed per collection.
What we collect
You can use this service to get rid of items like:
- furniture
- domestic household boilers
- bed frames, bed bases and mattresses
- doors
- electrical items like fridges and freezers, TVs, washing machines and hoovers
Items that come together, like a sofa set or table and chairs, are considered one item.
What we do not collect
We do not collect hazardous waste like household chemicals and paint.
To have your hazardous waste collected, you'll need to book a collection with the City of London.
What to do on collection day
If you have booked an appointment:
- only put out the items that you have booked for collection
- put the items at the front of your property by 6am on appointment day
- do not obstruct the pavement or street
We'll only collect items that:
- you list for collection
- the collection crew can get to
You’ll need to put some items in strong bags to make them easy to carry. These include:
- carpets (cut up so it can fit in the bags)
- rubble
- soil
- tiles
The bag should not be bigger than a standard bin bag.
If you live in a flat, bring your items to the ground level and place them by the bins outside.
Cancelling a collection appointment
Call 020 8921 4661 to cancel a collection appointment.
You must cancel at least 48 hours before your appointment to get a refund.
Other ways to get rid of large items
You can also get rid of large items by:
- taking them to the Reuse and Recycling Centre
- hiring a skip
- paying another licensed waste carrier to dispose of the goods
- donating good quality items through a charity or reuse network like Freegle
Places in Royal Greenwich to donate items
- Emmaus offers a free collection service
- British Heart Foundation in Woolwich accepts donations in the post up to 10kg in weight and offers a free collection service
- Debra in Woolwich Road takes furniture and electrical goods, and offers a free collection service