Arrange a collection
Our bulky collection service is open but is running a limited service with only one team operational.
You can book an appointment by calling us on: 020 8921 4661.
These appointments are popular so please consider using our Re-use and Recycling Centre if you have a car.
What to do on collection day
If you have an appointment booked please make sure you:
- only put out the items that you have booked for collection
- put the items at the front of your property by 6am on appointment day
- do not obstruct the pavement or street
We'll only collect items that you have listed for collection and that the collection crew can get to.
If you live on a council estate, you will need to bring the items to the ground level and place them by the bins outside.
Cancel a collection appointment
Call 020 8921 4661 to cancel an appointment.
To receive a refund, collections need to be cancelled at least 48 hours before the appointment date.
Why not use our Re-use and Recycling Centre?
If you have lots of household waste or larger items that cannot go in your bin, why not visit our Re-use and Recycling Centre in Nathan Way?
The site is open as normal with no appointment necessary. It is free for Royal Greenwich residents.
Please take a look at our opening times and site rules before you visit.