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Arrange a collection

Bulky collection

Our bulky collection service is open but is running a limited service with only one team operational.

You can book an appointment by calling us on: 020 8921 4661.

These appointments are popular so please consider using our Re-use and Recycling Centre if you have a car.

What to do on collection day 

If you have an appointment booked please make sure you:

  • only put out the items that you have booked for collection 
  • put the items at the front of your property by 6am on appointment day 
  • do not obstruct the pavement or street 

We'll only collect items that you have listed for collection and that the collection crew can get to. 

If you live on a council estate, you will need to bring the items to the ground level and place them by the bins outside. 

Cancel a collection appointment 

Call 020 8921 4661 to cancel an appointment. 

To receive a refund, collections need to be cancelled at least 48 hours before the appointment date. 

Why not use our Re-use and Recycling Centre?

If you have lots of household waste or larger items that cannot go in your bin, why not visit our Re-use and Recycling Centre in Nathan Way?

The site is open as normal with no appointment necessary. It is free for Royal Greenwich residents.

Please take a look at our opening times and site rules before you visit.

Re-use and Recycling Centre