Get help if you're in an emergency financial situation

Community support awards

Community support awards are usually provision of basic household items and furniture. 

Additional criteria for community support awards

To get a community support award, you also need:

  • to have savings of less than £500 or less than £1,000 if you or your partner have reached the Pension Credit qualifying age
  • to be in receipt of qualifying benefits

You must be getting one of the following benefits:

  • Universal Credit (housing element included)
  • Income Support
  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Pension Credit 

When you can get a community support award

You may qualify for a community support award if:

  • you and your family are under exceptional pressure, for example, due to a relationship breakdown, a house fire or flooding
  • you or a member of your family is returning to the community from formal care, for example, a care home, hospital or prison
  • you're on a resettlement programme following homelessness or domestic violence
  • you or someone you care for needs help to stay in the community
  • you're caring for a prisoner or young offender on release on a temporary licence
  • you have one-off travel expenses for certain journeys, for example, visiting someone in hospital 

When you cannot get a community support award

Situations that usually won't qualify for a community support award include: 

  • educational or training needs
  • regular travel expenses
  • school meals
  • expenses in connection with court
  • home help or respite care
  • medical, surgical, optical, aural or dental items or services
  • work-related expenses
  • Council Tax and water charges
  • housing-related costs such as flooring
  • rent deposits
  • fuel and standing charges
  • telephone costs
  • maternity or funeral expenses