Get help with your claim from the Universal Support Team
If you've claimed Universal Credit but are having difficulties managing your claim, our Universal Support Team can meet you to discuss your difficulties and help you try to resolve them.
The team can help with things like:
- resolving payment problems
- difficulties with deductions from your payments
- difficulties managing your online account and learning to use a computer
- problems budgeting your money
Email universal-support@royalgreenwich.gov.uk with:
- your full name
- your address
- your contact number
- a brief summary of the issue