How to ask for support

To request an assessment for support for someone in prison, you will need to make a referral.  

Someone in prison can refer themselves by asking officers or healthcare professionals to contact the Greenwich Prison Social Care team for them.  

Referring someone for support 

If you’re referring a client for support, you will need to tell us: 

  • the reason for the referral 
  • the person’s disability or diagnosis 
  • the person’s medical condition and medication they need 
  • if the request needs an urgent response and what the urgent situation is. For example, if someone cannot manage their personal care or if their needs could cause risk to the carer such as if they need to be lifted 
  • if there are any risks such as falls, injuries or a condition getting worse and how these are being managed now 

For HMP Thameside and HMP Isis a prisoner can request an assessment using the IT system in the prison. This notifies the prison officer who will arrange the assessment with us.  

For HMP Belmarsh they can ask a prison officer for a paper referral form. 

Eleanor Care and the Support Orderly can help the client complete the referral form and will send it to the Prison Social Care team. 

Refer someone for care and support in prison 

Or email prison-social-care@royalgreenwich.gov.uk