This form has 5 pages

Complete this form to request a trace of a payment you have made that is not showing on your account. Please provide as much information as possible to help us trace your payment.

You need your Council Tax account number to complete the form - this is on your Council Tax bill.

If we are unable to verify receipt of payment, the we will ask you for the appropriate proof of payment. For example, you may be asked for a receipt or copy of a cheque. This will enable us to search for and locate your payment.

The Council Tax team has taken reasonable efforts to ensure the security of your personal information.