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To set up the Direct Debit instruction to pay your council housing charges using this online form, you need to confirm that you are:

  • the bank or building society account holder
  • the only signatory required to authorise the Direct Debit. 

If you wish to continue, begin the form below and complete all required fields. 

If you require joint signatories, please download, print and complete the paper version of the housing charges Direct Debit mandate instead.

If you are paying on behalf of the tenant, please telephone the Direct Debit team on 020 8921 3201 for further advice on the 3rd party process.

Further information about Direct Debits

Paying by Direct Debit is fast and easy, and you are protected by the Direct Debit Guarantee. 

For enquiries about setting up Direct Debit please contact the Direct Debit team:

Royal Borough of Greenwich
Housing Department (Income)
The Woolwich Centre 5th Floor
35 Wellington Street
London SE18 6HQ 

020 8921 3201

Information processing and security 

The information with regards to setting up a Direct Debit will need to be processed by the council housing Direct Debit team and a confirmation letter will be sent to you within three working days, or not more than ten working days before the first collection.

Our Direct Debit team has taken reasonable efforts to ensure the security of your personal information.