Information, Advice and Guidance

What we do

The Targeted Careers Education Information, Advice and Guidance (CEIAG) Team have the responsibility for providing young people with careers advice and guidance, where they are in receipt of statutory services including:

  • Children and young people in receipt of Special Educational Needs and Disabilities support provided through the Education, Health and Care Plan process
  • Children and young people who are working with the Youth Offending Service
  • Children and young people in or leaving care and supported by the Virtual School
  • Children and young people who attend Alternative Provision or are electively home educated.


Alongside this, we are responsible for providing data to the Department for Education on the volume of young people in year 12 and 13 who are engaged in education, training and who are not yet participating.

Why we need your information and how we use it

As well as providing information, advice and guidance with consent, in accordance with the Education and Skills Act 2008 and statutory guidance (Participation of young people: Education, Employment and Training), there is a requirement for the Council to ensure that young people are tracked and offered support. 

This information also supports the Council in ensuring that there is sufficient education and training provision which will help young people to participate and improve their life chances.

What type of information we collect

Targeted CEIAG collect the following data:

  • name
  • address
  • date of birth
  • Unique Learner Number (ULN)
  • gender of child
  • email address
  • contact number
  • details of special educational needs and/or disabilities
  • current education and training provision and history
  • medical information that may impact on your ability to access education, employment or training
  • details of parent/carer including mobile
  • additional emergency contact details
  • details that you provide to us when we carry out tracking or provide you with careers guidance or training.
Who we may share your information with

Your data may be shared with the following:

  • internal departments
  • other local authorities as we use the same recording system
  • schools, including non-maintained special schools, where we have appropriate consent to do so
  • further education colleges and sixth form colleges, where we have appropriate consent to do so
  • Department for Education (however, data that is transferred is anonymised and for statistical purposes only).

You may also give us permission to refer you to individual services or opportunities that we will only do with your informed consent. We will not share information with providers of opportunities until you have given consent. If you then withdraw consent, we will cease to share information with these organisations.

How long we keep your information

Your records will be live on the Client Caseload Information System until your 20th birthday or up until your 25th birthday if you have an Education Health and Care Plan.

At either your 20th or 25th birthday, your record will be archived for 1 year, and following the year, the information will be permanently deleted.

Version date
August 2021