What you need to apply
You’ll need your 8-digit Council Tax account number. It’s shown at the top of your most recent Council Tax bill.
The form may ask you to upload proof that you're eligible for a discount.
Proof we need
Information that shows you've moved out. Depending on the situation, we need:
- copies of utility bills showing your accounts are closed (required)
- confirmation that the property is actively on the open sales or lettings market - this can be a link to the property listing (if applicable)
- a copy of a Deed of Surrender to show that their tenancy has ended (if applicable)
Information that supports why the person needs care and the level of care they need. For example:
- hospital discharge papers
- a letter from a doctor
- confirmation that you'll be moving from your sole or main residence to live with the person that needs the care you'll provide
If you're applying on behalf of the person who's moved out to provide care, we also need either a:
- certified copy of lasting power of attorney
- completed Council Tax authority to discuss form
Apply
You must answer all the questions on the form even if you know which discount you’re applying for.
What happens next
It can take up to 21 working days for us to process your application and decide if you're eligible.
We may ask you for more proof.
If you're eligible for the discount, we'll send you an updated bill.
If we decide you're not eligible, we'll tell you in writing. You can appeal our decision.