Apply for a Council Tax discount if you're a paid care worker

What you need to apply

You’ll need your 8-digit Council Tax account number. It’s shown at the top of your most recent Council Tax bill. 

The form may ask you to upload proof that you're eligible for a discount. 

Proof we need

Confirmation:

  • that you're employed as a carer by a charity or local authority
  • of how many hours you work
  • of how much you earn
  • that you live at the same address as the person you care for

This can be a copy of your:

  • careworker certificate
  • employment contract, or a payslip dated within the last 3 months

Apply

You must answer all the questions on the form even if you know which discount you’re applying for. 

What happens next

It can take up to 21 working days for us to process your application and decide if you're eligible.

We may ask you for more proof.

If you're eligible for the discount, we'll send you an updated bill.

You must tell us within 21 days about any change in your circumstances that may affect your entitlement to a discount or exemption. If you do not tell us, you could get a £70 fixed penalty.

If we decide you're not eligible, we'll tell you in writing. You can appeal our decision.