Apply

You'll need to fill in and send us the application form with proof that you're eligible for the discount or exemption.  

On the form you'll need to tell us:

  • your name and address
  • your Council Tax account number
  • the name of the severely mentally impaired person if you're applying for them
  • the name and practice address of your doctor

Proof we need

We need a copy of all pages of your benefit statements or award letters.

Do not send a copy of the annual increase letter.

If you own property where all the residents are severely mentally impaired, we need details of each resident's doctor and evidence of their benefit entitlement.

Apply

Download and fill in the application form:

Send your application by post or email to:

Royal Borough of Greenwich 
Revenues Service 
The Woolwich Centre 
35 Wellington Street 
London SE18 6HQ

Email: counciltax@royalgreenwich.gov.uk  

What happens next

It can take up to 21 working days for us to process your application and decide if you're eligible.

We may ask you for more proof.

If you're eligible for the discount, we'll send you an updated bill.

You must tell us within 21 days about any change in your circumstances that may affect your entitlement to a discount or exemption. If you do not tell us, you could get a £70 fixed penalty.

If we decide you're not eligible, we'll tell you in writing. You can appeal our decision.