The Royal Borough of Greenwich has zero tolerance to any form of violence, aggression or discrimination towards our staff.
We want to help as many people as we can. Please treat us with the same kindness we show you when we’re doing our jobs.
We'll take action against residents or members of the public who display violent or abusive behaviour. This may include:
- reporting to the police
- taking legal action, including tenancy enforcement taken
- withdrawing or changing services you can access
We consider unacceptable behaviour to be any instance which causes or threatens physical injury or distress.
- Verbal or written aggression such as offensive language, swearing, unwanted or abusive remarks.
- Assault or attempted assault on others, including members of an individual’s family.
- Brandishing of objects, weapons or threats of risk or injury to staff, service users or visitors.
- Antisocial behaviour such as stalking, invasion of personal space, offensive gestures, spitting, alcohol or drug-fuelled abuse.