You may be able to find the information you need online on:

Welfare Rights Service

The Welfare Rights Service and Universal Support Team are not accepting new queries from 28 July 2025.  

We’re committed to resuming our services as soon as we can. Find out more about the closure and where you can find advice

Advice and Benefits team

To claim housing benefit or council tax support or to check on the progress of a claim:

The Woolwich Centre,
35 Wellington Street,
London SE18 6HQ

Telephone: 020 8921 4900

Email: benefits@royalgreenwich.gov.uk

Pupil Benefits

For information about or to apply for free school meals, school clothing grants or help with school journeys:

The Woolwich Centre,
35 Wellington Street,
London SE18 6HQ

Telephone: 020 8921 2530

Email: pandsbenefits@royalgreenwich.gov.uk