Website issues
We're currently experiencing some issues with our website. You may find information missing from pages. We're working to restore this as soon as possible. We apologise for the inconvenience.
You may be able to find the information you need online on:
- benefits and financial help
- housing benefit and council tax support
- help with education costs such as free school meals and clothing grants
Welfare Rights Service
The Welfare Rights Service and Universal Support Team are not accepting new queries from 28 July 2025.
We’re committed to resuming our services as soon as we can. Find out more about the closure and where you can find advice
Advice and Benefits team
To claim housing benefit or council tax support or to check on the progress of a claim:
The Woolwich Centre,
35 Wellington Street,
London SE18 6HQ
Telephone: 020 8921 4900
Email: benefits@royalgreenwich.gov.uk
Pupil Benefits
For information about or to apply for free school meals, school clothing grants or help with school journeys:
The Woolwich Centre,
35 Wellington Street,
London SE18 6HQ
Telephone: 020 8921 2530