Your rights as a resident

Residents have an important role in how the council works. 

You can:

  • vote at local elections if you’re registered
  • contact your local councillor if you're concerned about a local issue
  • read or get a copy of our constitution
  • attend meetings of the Council, its committees and the Cabinet, except where personal or confidential matters are being discussed
  • petition for a referendum on how the Council is governed
  • bring concerns to the direct attention of the Council by asking:
    • a councillor to present a petition at a Council meeting
    • to address the Council as part of a deputation
    • a question at a Council meeting during public question time
  • find out what key decisions are to be decided and when
  • see reports and background papers, and any record of decisions made by the council and the cabinet
  • complain to the council
  • complain to the ombudsman if you think we have not followed our procedures properly. You should only do this after using our complaints procedure
  • complain to the Chief Executive if you have evidence which you think shows that a councillor has not followed the council's code of conduct
  • inspect the council's accounts and make your views known to the external auditor

You may have more rights if you’re using specific council services such as being a parent of a school student or a council tenant.

Find out how you can get involved

Changing how the Council is governed

You can petition to change our model of governance from having a leader and cabinet to an elected mayor and cabinet. To do so, we need to have more than 5% of registered voters’ signatures on a petition. This number is known as the verification number.

For petitions submitted to change how the council is governed from 1 April 2024 to 31 March 2025, a petition must have 9,467 signatures to be valid.