Antisocial behaviour (ASB) is a serious problem that can cause much distress and nuisance. We work with partners, like the Metropolitan Police, to deal with the minority of residents who behave antisocially.
Find out more about ASB from the Met Police.
In an emergency
If someone’s life or safety is in danger right now, call 999.
If it's not an emergency
Private residents
If an incident has already happened and does not need an immediate response, contact the police:
- call 101
- dial 18001 if you use a textphone
- tell the police online
- find and report it at your local police station
- find and report it to your local Safer Neighbourhoods police team
You can also report non-urgent incidents to us by:
Email: contact-centre@royalgreenwich.gov.uk
Phone: 020 8921 4411
If it's an ongoing situation, keep a note of the events. Record the dates, times, what you see or hear and how the behaviour affects you.
Council and housing association tenants
If you're a council tenant or leaseholder, report antisocial behaviour to your tenancy officer.
Report antisocial behaviour or hate crime on a housing estate.
If you're a housing association tenant, you should report the problem to your housing association.
Antisocial and nuisance vehicles in parks
It’s illegal to ride a moped or motorbike in our parks. It can result in prosecution for dangerous driving offences and a £1,000 fine.
We record and share information with the Metropolitan Police about nuisance vehicles. If you have information or need to report non-urgent antisocial riding in parks, you can email us at: parks@royalgreenwich.gov.uk
Your privacy
You can report antisocial behaviour anonymously, but we may not be able to investigate and resolve your complaint effectively. It will also mean that we cannot give you information about the action we take.
What happens next
We'll investigate your report and contact you if we need more information.
If the Antisocial Behaviour team deals with the case, we'll give you the name of the lead officer. They'll contact you and investigate the case. We'll also discuss all possible action with you and keep you updated on progress.
Our antisocial behaviour, crime and good neighbour guide includes information about:
- how we’ll deal with your report
- action we can take
- our service standards
Further steps
Depending on the problem, we may also:
- ask you to keep a record of events
- put you in touch with other services that can help, including the police
- ask you to provide a statement (in some cases this can be without identifying you)
We’ll only do this with your full consent, but your help and co-operation will help us tackle the problem.